Dealership University - August Newsletter

I had a 2003 VW Passat four-wheel drive wagon. It was my wife’s car, and it had given us fairly good service. That is until we needed service.

I live in New Mexico which is usually very dry. Our Monsoon season usually brings a few inches of rain. This year, that few inches turned into a few feet. There was wide-spread flooding. I happened to get caught in one of those floods.

I got pulled out and all seemed to be OK. Then I noticed that the fog lights were filled with water. The owner’s manual said that the light bulbs cannot be replaced by the owner and the car must be brought in for that service. The reason?
---------            --read article-


Fear Producing Words & Phrases Part IIPart I
"Investing in Dealership University's training system is one of the best investments we've ever made."
Kathi Wolfe - Chicago Sports & Cycle
Part I