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Newsletter Archives

Dealership UNIVERSITY News

Today is

AUDIO TIP

 

 

To listen to
How to handle price on
the showroom floor
, click the play button.

Maintaining Your Telephone Handling Skills

SALES DEPARTMENT

WALK-IN TRAFFIC COURSES

TELEPHONE COURSES

PROSPECTING course

FINANCE & INSURANCE COURSES

INDUSTRY PROVEN DETAILED COURSES FOR EVERY DEPARTMENT IN YOUR DEALERSHIP !

Additional Services

AUDIO CONFERENCES

CUSTOM COLLEGES

WORKSHOPS

Did you know…

65% of salespeople don’t ask for the
   sale!

      80% of customers say 'yes' after
    saying 'no' 3 or 4 times!

       New information = new decision
  

It is very difficult to change a persons mind. Instead of trying to change a customer’s ‘no’ decision, simply provide them with new information that will cause them to make a new decision!

PARTS DEPARTMENT

BUYING STRATEGIES

INVENTORY CONTROL

INVENTORY COUNTING PROCEDURE

MERCHANDISING

RECEIVING

SUGGESTIVE SELLING

SPECIAL ORDER STORAGE SYSTEM (S.O.S.S.)

Motivational Quote

SERVICE DEPARTMENT

SERVICE DEPARTMENT 101

COMPLAINT CAUSE CORRECTION

"The difficult can be done immediately,

the impossible takes a little longer."

- Army Corp of Engineers

Dealership University
145-B N. Main Street
Jonesboro, GA 30236
(877) 242-4472

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