Our 20 Foundational Courses offer the ultimate in Dealership Sales Training. With this package you get the 10 Step Walk-In Courses which include: Overview, First Impressions & Building Rapport, Interviewing Your Customer, The Presentation Demonstration, The Power of Ownership, Creating the Experience, How to Ask for the Sale & Identify Objections, Negotiating the Sale & Maintaining Control, Slow Down the Sale, Speed Up Your Results, Don't Let Him Walk!, and Handling Objections & Closing the Sale. You also get the 7 Step Telephone Selling Courses which include: Overview, Enthusiasm, Introduction, Phone Number, Interview, Worksheet, Call Back, Appointment, and Prospecting. Combining these 20 powerful on-line courses will provide your current sales team with the tools and knowledge that will make the difference.